Telecommunications for the 21st century
When it comes to choosing between the types of VoIP services, customers are often baffled in making their pick between the two existing systems offered by most service providers.
We consider it our obligation to make our customers aware of the available options and suggesting solutions in their best interest.
We consider the best technology to be the one that would best serve the unique needs of our each individual client. Let us put it this way a telecom solution is best for you may not be the best for someone else.
If you also face a similar problem of choosing between a hosted VoIP service and an on premises system, here are a few facts that could help you in making a more informed decision.
Like any other telecom solution, the hosted VoIP phone system has its pros and cons.
Ease of installation and operation
The biggest advantage of such a system is that it is mostly plug-and-play. Most hosted VoIP solutions require minimum hardware and software support. Once installed, the operations are as easy as plugging in the phone jacks in the sockets and you are ready for making the calls.
Secondly, its low cost feature makes it ideal for small businesses and smaller companies. The low amount of effort and ease of setting up the system also contribute for it to be a preferred telecom solution.
Random technical issues
Though not always, but users of purely hosted VoIP phone systems occasionally come across low quality service on account of random technical issues. These issues vary in nature and intensity, for instance the incapability of these systems to prioritize the data traffic, causes a tug of war between the data and voice packet transfer, which results in hampering their voice quality.
Session initiation protocol (SIP) does not work well behind fireworks using Network Administration Translation (NAT), causing call dropouts and one-way audio issues.
Not ideal for medium sized and larger business concerns
Sold on a per seat basis, most purely hosted service providers charge additionally for value added features such as voicemail and conference calling. The overall cost may exceed the other available alternative options in case of medium sized and larger business concerns.
The second alternative to VoIP hosted solution is the on-premises IP PBX system. Again, these systems have their own pros and cons. Even though most of the shortcomings of hosted systems do not incur in these however, these systems have their own grey areas.
Better call quality and QoS control
Most of these systems manage QoS control to improve the voice quality but this becomes a bit costly.
ISP failure protection
Another prime feature of these systems is that they deploy multiple WAN networks to make sure that the system remains operational in case of an ISP outage.
Too much reliance on PBX hardware
A PBX outage can result in a complete system halt. Some providers do use a parallel or backup PBX but that just adds to complexity and cost.
Less flexible to join multiple locations
As compared to hosted systems, on-premises PBX systems are less flexible to connect multiple locations, as call switching is dependent on the PBX rather than the cloud in case of hosted systems.
Now as the latest technological development in telecom VoIP solutions Blended Architecture offers a combination of the best features of both the hosted and IP PBX systems. The new system not only covers the shortcomings of both older systems, it adds more value by offering more features that did not exist in the two systems such as the options of in cloud storage of voicemail servers, auto attendants, conference bridges, round the clock system monitoring and management facility and much more…
Blended Architecture systems use cloud based telephony that eliminates the hassles of saving data to local servers and machines, and give you a call quality that is the best.
In addition to new installations, we also provide telephone repair services to our customers. So, whatever VoIP system or telephone systems repair you require, contact us and we will come up with the most feasible solution at the most affordable price. We are currently serving customer in Maryland, Virginia and Washington DC areas.